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Updated: 53 min 1 sec ago

Thunderbird Really, Really Slow?

Thu, 11/01/2018 - 08:08

We’ve seen a few instances lately where Thunderbird has gotten really, really slow on a Mac. We’re not sure if this is a Mac-only problem, so we offer this solution up to anyone who experiences unbearably slow performance in Thunderbird:

  1. In Thunderbird, select Help–>Restart with Add-ons Disabled.
  2. Click “Restart” when prompted.
  3. When it restarts you will have some options presented to you. Check the “Disable all Add-ons” box, and then click on “Make Changes and Restart.”

That should fix it, but if not please feel free to reach out to us at helpdesk@hampshire.edu or 413.559.5418.

Make HDMI your First Choice for Projecting

Thu, 10/18/2018 - 08:03

We’ve outfitted classrooms with projectors that can connect to your computer in several ways: HDMI, Apple TV, and VGA. Sometimes it’s trial and error to get things working, but your best bet for clarity is HDMI. We suggest you start with HDMI and then try the other options if that doesn’t work well for you.

If you don’t have an HDMI port on your computer, check to see if there is an adapter that you can use: we tether them to the HDMI cables. If that doesn’t work out for you, go ahead and try Apple TV or VGA, but don’t expect the same quality of picture.

If you are having trouble with all of the adapters, check the printed instructions in the classroom—sometimes a specific order of connections is important to get things working correctly.

If all else fails, contact information for the Help Desk is posted in each classroom.